LeadScore AI Terms and Conditions

Last Updated: September 15, 2026

These Terms and Conditions ("Terms") are a legally binding agreement between you ("Client" or "you") and SnapSuite Technologies, Inc., doing business as LeadScore AI ("we", "us", or "our"), governing your use of LeadScore AI ("Service"). By accessing or using our Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Commitments

Project Delivery

We will deliver a fully integrated AI/LLM solution tailored to your business within the agreed setup timeframe.

Ongoing Support

We will provide dedicated support, including weekly strategy calls during the active engagement period.

Process Transparency

You will have full visibility into our process via the LeadScore AI Tool, allowing you real-time monitoring and feedback.

Your Responsibilities

Data Access

You agree to provide timely access to necessary business data, CRM platforms, and other relevant systems.

Active Participation

You commit to actively participating in scheduled training sessions, strategy calls, and providing prompt feedback via the LeadScore AI Tool.

Collaboration

You agree to collaborate closely with us to swiftly implement required adjustments for optimal results.

Confidentiality & Data Security

Both parties agree to adhere strictly to confidentiality and maintain industry-standard data security measures. Client data, including CRM and lead information, will be securely handled according to applicable laws and regulations.

Service Levels & Support

Weekly Strategy Calls

Weekly calls will review performance, address feedback, and adjust strategies.

Technical Support

We will continuously monitor the AI system and promptly address technical issues. Additional support beyond agreed levels will incur additional charges.

Term & Termination

Project Term

The active engagement period lasts 6 months after setup, renewable upon mutual agreement.

Termination Terms

Either party may terminate early by providing a 30-day written notice. Fees for work performed until termination date are payable.

SMS Messaging Program

LeadScore AI operates an optional SMS messaging program. You are enrolled only if you provided your mobile number on a LeadScore AI form and ticked the SMS consent checkbox on that form. Consent to receive SMS is never a condition of any purchase or of using the Service, and you may use LeadScore AI fully without it.

Program description

Messages relate to the request you submitted: demo confirmations and reminders, free-trial onboarding steps and login help, replies to your enquiry, and occasional product updates or offers relevant to that request. Every message identifies LeadScore AI by name.

Message frequency

Message frequency varies, typically 2 to 6 messages per month.

Cost

Message and data rates may apply. LeadScore AI does not charge you for these messages; your mobile carrier's standard messaging and data rates apply.

How to opt out

Reply STOP to any message from us at any time. STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are also honoured. You will receive one final confirmation and then no further messages. Opt-outs apply across every LeadScore AI messaging campaign and number, not just the one you replied to.

How to get help

Reply HELP to any message, or email support@snapsuite.io.

Supported carriers and delivery

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier, device, and network coverage, and we cannot guarantee that any individual message will be received.

Privacy of mobile data

We do not sell or share mobile opt-in information, phone numbers collected for SMS, or SMS consent records with third parties or affiliates for their own marketing purposes. Mobile information is disclosed only to the messaging providers that transmit messages on our behalf, and only to deliver the message. We never send SMS to numbers from purchased, rented, or scraped lists. See our Privacy Policy and SMS Terms for full detail.

Limitation of Liability

Our liability to you shall not exceed fees paid to us during the previous 6 months. Neither party shall be liable for indirect, consequential, or punitive damages.

Indemnification

You agree to indemnify us against claims arising from your misuse of the Service or breach of these Terms.

Dispute Resolution

Any disputes will first attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes will be settled by binding arbitration.

Changes to Terms

We may update these Terms periodically. Updates will become effective upon posting or notifying you.

Governing Law

These Terms shall be governed by and interpreted according to the laws of the jurisdiction where SnapSuite is headquartered, without regard to conflicts of law principles.

Contact Information

For questions or notices, contact us at support@snapsuite.io.